2021

Top BPO Company in New York City - 2021

LAST UPDATED 24 Sep, 2021
5 Firms
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List of the Top BPO Company in New York City

Hands On Tap is a cloud-based Virtual Assistant service that provides administrative assistance to real estate professionals. They are available 24×7, so you don’t have to be! Clients customize the services they want from us and about geographic limitation: we can serve clients anywhere in USA or Canada. We have VAs based in NYC with offshore workers like those located in Philippines.

Service Focus
35%
23%
8%
33%

Sound Telecom offers a range of communication related services, from answering calls to providing inbound customer service for various industries. They provide these services through three divisions: Solaxis (offering unified communications), InBound Call Center Solutions and Phone Answering Services. Sound Telecom provides both phone answering and call center solutions that can be customized for the needs of any industry.

Service Focus
18%
27%
43%
13%

Callmax is committed to boosting your bottom line through our full range of outsourced business solutions. Our bilingual, highly qualified support staff are available 24/7 so you can optimize efficiency and maximize productivity in a timely manner with minimal interruption to the operation on which they’re assisting.

Service Focus
17%
46%
24%
13%

EXL is a business process solution company that provides involved services in order to improve the customer’s experience. EXL creates the foundation for our clients, and is a leading provider of business process solutions. EXL’s integrated services include industry knowledge that have driven them to be one of the best in their field.

Service Focus
21%
13%
7%
59%

GetCallers is a pioneer among virtual call centers and freelancers companies, which provides business outsourcing across a range of services for global organizations. GetCaller’s team includes highly trained professionals in various fields such as finance or marketing who are eager to share their knowledge with other people looking to build up their own businesses from the ground level.

Service Focus
56%
5%
22%
16%