2021

Top BPO Company in Chicago - 2021

LAST UPDATED 25 Oct, 2021
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List of the Top BPO Company in Chicago

Beacon Hill Staffing Group is an innovative staffing agency that specializes in finding the perfect person for any position. We offer temporary, contract-to-hire and permanent employment opportunities with some of your top employers nationwide! Beacon Hill Staffing Group offers a variety of services to suit all needs including.

Service Focus
14%
8%
57%
22%

Eminenture is a multinational company that combines creative and cutting edge thinking with the latest industry trends. With innovative solutions for all your research, business process outsourcing needs, Eminenture utilizes internet marketing strategies to help companies succeed in today’s digital world. You can find us around the globe!

Service Focus
20%
3%
1%
76%

Millennial Services provides all levels of client excellence through true American talent at every level – which means that no matter what type or size business needs assistance, we have an expert ready to help them succeed on their journey. Our US based staff has more than a combined 50 years of experience, so we’ll be there with service whenever you need us.

Service Focus
22%
26%
19%
33%

Beacon Hill Staffing Group is an innovative staffing agency that specializes in finding the perfect person for any position. We offer temporary, contract-to-hire and permanent employment opportunities with some of your top employers nationwide! Beacon Hill Staffing Group offers a variety of services to suit all needs including.

Service Focus
24%
53%
16%
7%

Eminenture is a multinational company that combines creative and cutting edge thinking with the latest industry trends. With innovative solutions for all your research, business process outsourcing needs, Eminenture utilizes internet marketing strategies to help companies succeed in today’s digital world. You can find us around the globe!

Millennial Services provides the type of outstanding customer care worthy of our demanding customers – because what good would it be to have great products if no one can understand how to use them? We’re proud to offer this level or excellent support so your customers will love coming back again and again.

Expert Answers To Common Questions:

  1. Are BPO companies worth it?
  2. How much do BPO companies charge?
  3. How do BPO companies work?
  4. What are the types of BPO services?
  5. What does a BPO company do?
Are BPO companies worth it?

BPO companies come with a couple of advantages that should convince you whether it is something that will work for your business or if it will be worth it. One of which is cost. Some services you’ll have to do in your company will cost more unlike when you’ll be hiring a BPO company. Take, for example, an outsourced IT support position, one way you’ll surely get reduced costs is that you don’t have to start spending money on getting a laptop or computer system rather the outsourcing company uses theirs, saving you some money. Also, you can be able to focus on more important work while outsourcing company deals with the non-primary ones. Working with a BPO company also means you’re contracting out your work to professionals who will make use of technology and best practices to get you results.
There can also be issues from hiring BPO companies and they include possible security issues because you’re given out some of your information to the outsourcing company. Also, you can get to pay some extra hidden costs.

How much do BPO companies charge?

The cost of hiring a BPO company to do some of your company work typically varies from company to company. Other kinds of factors like the kind of service to be undertaken, their price structure, and also the location of the BPO company will play a part in determining the cost or what to pay when working with an outsourcing company. For example, you can expect to pay between $20 to $30 for an outsourcing call center position while for payroll, you can get to pay between $150 to $220 per employee every year depending on what the outsourcing company offers. Generally, you can expect to pay lesser to BPO companies than you would normally spend if the operation was to be carried out in your company.

How do BPO companies work?

BPO companies simply help with outsourced business processes. Organizations or Companies need BPO companies to help with non-primary activities that could use some help. Take for example, instead of hiring staff or taking time away from core business processes to handle some non-primary activities, you can simply hire a BPO company that is qualified in that field to help you with it. Such practice allows you to focus more on more important things while also leaving those aspects that you’re contracting out to professionals who will do a good job.

What are the types of BPO services?

There are different types of services offered by BPO companies and they include Information Technology Enabled Services, which involves IT solutions like Tech Support and Service Desk Analyst; and Knowledge Process Outsourcing, which involves things like content creation, accounting services, legal services, and web design. Knowledge Process Outsourcing is however divided into two which are Legal Process Outsourcing (involving legal processes like creating legal agreements) and Research Process Outsourcing (involving research-related processes like investment and market research).

What does a BPO company do?

A BPO company is a Business Process Outsourcing company that takes up various business operations in companies. Some companies usually contract part of their business operations to third-party vendors who are known as the BPO Company. Companies hire BPO companies in two areas called the back office and the front office. The back office involved taking up operations related to IT services, Accounting, Payment Processing, and Human Resources while the front office involves customer-related services like support, sales, and marketing.