2022

Top BPO Company in Los Angeles - 2022

LAST UPDATED 24 Jan, 2022
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List of the Top BPO Company in Los Angeles

One Contact Center is a minority-owned, award winning customer service and sales process outsourcing company that specializes in empowering women to create breakthrough outcomes. The innovative technology we provide ensures agents are well trained so they can deliver great experiences for customers throughout their life cycles while reducing costs on your end!

Service Focus
25%
12%
28%
35%

STAFFVIRTUAL exists to build Filipino teams of customer support, back-office and IT professionals that play a meaningful role in the growth for our client’s businesses. We are experts at quickly standing up these motivated individuals so they can make your company more efficient with their skillset as well!

The rapidly-growing competition among businesses is centered on cutting down on costs and effective staffing to increase profit margins. This is especially vital if you’re a startup who needs expert staff for your processes without any hassle or expense, relying instead Supportonic’s recruitment services which only pick out the best candidates from available applicants – we do this with ease!

Service Focus
65%
6%
23%
6%

We work around the clock to provide customized solutions as a call center and virtual office service for businesses across all industries. We are committed 24/7 365 days of the year, so your needs can always be met – no matter what time it is or where in America you’re located!

Service Focus
2%
20%
1%
77%

Contact One Call Center chicago is a 24×7 dispatch for your ice and water emergencies.A reliable team of professionals, we have the experience to help with any frozen pipes or broken appliances you may be experiencing; giving peace-of mind when it comes time to turn back on those essential utilities!

We are a group of seasoned Americans and Filipinos. We have been delivering remote staffing solutions for large corporations in the U.S., as well as mid-size businesses around Asia Pacific rim since 1989! Our mission is to help you save time & money by finding exactly what your company needs from one reliable source – us!”

Service Focus
11%
54%
26%
9%

Contact One is a 24/7 answering service that can provide U.S.-based services to businesses in all sizes throughout North America, with around the clock coverage and specialised teams for rush hours or other high-demand activities like firefighting emergencies across multiple regions of both Canada and the United States.

HighPower Call Center is dedicated to providing you with the best Inbound and Outbound call center services, so that your business can be more efficient. Through strategic use of our team members’ skills in helping evaluate processes or streamline an operation they will improve bottom line by reducing costs while also better responding globally!

Service Focus
26%
11%
11%
51%

Expert Answers To Common Questions:

  1. Are BPO companies worth it?
  2. How much do BPO companies charge?
  3. How do BPO companies work?
  4. What are the types of BPO services?
  5. What does a BPO company do?
Are BPO companies worth it?

BPO companies come with a couple of advantages that should convince you whether it is something that will work for your business or if it will be worth it. One of which is cost. Some services you’ll have to do in your company will cost more unlike when you’ll be hiring a BPO company. Take, for example, an outsourced IT support position, one way you’ll surely get reduced costs is that you don’t have to start spending money on getting a laptop or computer system rather the outsourcing company uses theirs, saving you some money. Also, you can be able to focus on more important work while outsourcing company deals with the non-primary ones. Working with a BPO company also means you’re contracting out your work to professionals who will make use of technology and best practices to get you results.
There can also be issues from hiring BPO companies and they include possible security issues because you’re given out some of your information to the outsourcing company. Also, you can get to pay some extra hidden costs.

How much do BPO companies charge?

The cost of hiring a BPO company to do some of your company work typically varies from company to company. Other kinds of factors like the kind of service to be undertaken, their price structure, and also the location of the BPO company will play a part in determining the cost or what to pay when working with an outsourcing company. For example, you can expect to pay between $20 to $30 for an outsourcing call center position while for payroll, you can get to pay between $150 to $220 per employee every year depending on what the outsourcing company offers. Generally, you can expect to pay lesser to BPO companies than you would normally spend if the operation was to be carried out in your company.

How do BPO companies work?

BPO companies simply help with outsourced business processes. Organizations or Companies need BPO companies to help with non-primary activities that could use some help. Take for example, instead of hiring staff or taking time away from core business processes to handle some non-primary activities, you can simply hire a BPO company that is qualified in that field to help you with it. Such practice allows you to focus more on more important things while also leaving those aspects that you’re contracting out to professionals who will do a good job.

What are the types of BPO services?

There are different types of services offered by BPO companies and they include Information Technology Enabled Services, which involves IT solutions like Tech Support and Service Desk Analyst; and Knowledge Process Outsourcing, which involves things like content creation, accounting services, legal services, and web design. Knowledge Process Outsourcing is however divided into two which are Legal Process Outsourcing (involving legal processes like creating legal agreements) and Research Process Outsourcing (involving research-related processes like investment and market research).

What does a BPO company do?

A BPO company is a Business Process Outsourcing company that takes up various business operations in companies. Some companies usually contract part of their business operations to third-party vendors who are known as the BPO Company. Companies hire BPO companies in two areas called the back office and the front office. The back office involved taking up operations related to IT services, Accounting, Payment Processing, and Human Resources while the front office involves customer-related services like support, sales, and marketing.