Writing a Business Plan for Franchise Ownership

If you’re considering becoming a franchise owner, writing a strong business plan is a critical first step. A well-written plan shows that you have conducted thorough research on the franchise opportunity and helps you secure funding from banks and investors. 

This comprehensive guide will walk you through the entire process of writing a winning business plan tailored specifically for franchise ownership. We’ll discuss the benefits and challenges of owning a franchise, how to evaluate franchise opportunities, the key sections to include in your plan, and tips for reviewing and revising your plan. 

With the right preparation and planning, you can write a business plan that achieves your goals and sets you up for success on your journey to franchise ownership. Let’s get started!

Understanding Franchises 

Before diving into your business plan, it’s important to have a clear understanding of what a franchise is and how it differs from other business models.

A franchise is a business model where a franchisee pays an initial fee and ongoing royalties to a franchisor in order to operate a business under the franchisor’s brand name, using their business model. Some key advantages for franchisees are:

  • Existing Brand Name: You benefit from an established brand that has existing customer awareness and loyalty.

  • Proven Business Model: The operations, marketing, and management are established by the franchisor.

  • Training & Support: Ongoing training and support is typically provided by the franchisor.

  • Scalability: Expanding locations and territories may be easier with a proven franchisor brand and model.

However, there are also challenges and considerations when owning a franchise, which we’ll explore more in the next section.

Benefits of Franchise Ownership

There are many potential advantages to owning a franchise business compared to starting a new independent business:

  • Lower Risk: Franchises have a higher rate of success than new startups because of the established brand and proven business model.

  • Built-in Demand: Customers are familiar with the brand so you can tap into existing demand rather than building a customer base from scratch.

  • Training & Support: Franchisors provide training on operations, marketing, management, and more, giving you a head start on running the business.

  • Economies of Scale: Being part of a larger network provides access to bulk purchasing discounts on equipment, supplies, marketing, etc. This improves profit margins.

  • Expansion Opportunities: Once your first location succeeds, expanding to multiple units in a region is simpler than with an independent business.

  • Motivated Management Team: Large franchisors vet franchisees thoroughly to ensure you have business experience, motivation, and access to sufficient funding.

If you choose the right franchise and are a driven operator, franchise ownership can provide many advantages over independent small business ownership.

Challenges of Franchise Ownership

However, franchising isn’t always easy. Potential franchise owners should be aware of these key challenges before committing to ownership:

  • High Initial Investment: The total investment to open a franchise often ranges from tens of thousands to over a million dollars. You need sufficient capital upfront.

  • Ongoing Royalty Fees: You will pay ongoing royalty fees ranging from 3-15% of gross sales to the franchisor. This reduces profitability.

  • Less Independence: You must adhere to the franchisor’s rules and regulations for operations, branding, approved vendors, etc. You have less flexibility than an independent business.

  • Proven Territory: The franchisor may not allow a location if their criteria for population, demographics, or existing location density is not met. Finding an approved territory can be difficult.

  • Franchisor Issues: If the parent company has financial or legal struggles, it can severely impact all franchisees. You are heavily reliant on the franchisor.

  • Alienation Clauses: If you wish to sell the business, the franchisor typically has the right of first refusal to purchase it back from you. Your long-term exit strategy options are limited. 

By being aware of these key franchise ownership challenges, you can make a more informed decision and address any cons in your business plan.

Evaluating Franchise Opportunities

Once you understand franchising as a business model, it’s time to start evaluating specific franchise opportunities. Here are some best practices for choosing the right franchise brand and opportunity for your goals and circumstances:

  • Research industry growth trends and size up lucrative niches that align with your interests, skills, and local market demand. Look for growing industries like fast casual dining, senior care, home services, child education, pet services, etc.

  • Narrow down your options by digging into Franchise Disclosure Documents (FDDs) to understand the total investment costs, ongoing fees, territorial restrictions, training and support provided, contract terms, and more.

  • Vet the franchisor thoroughly research their management team experience, number of franchise locations, financials, legal disputes, success rates of existing franchisees, and any negative press or reviews. The strength of the franchisor impacts your success.

  • Speak directly to 3-5 current franchise owners in your potential territory to gain insights on unit economics, operations, real-world costs and timelines, franchisor support, and their overall satisfaction.

  • Hire an experienced franchise lawyer to review the FDD, franchise agreement, lease, and other contracts to protect your interests during the buying process.

  • Consider your own skills, management experience, finances, location needs, and tolerance for following a prescribed system to assess compatibility with the franchise opportunity.

Thoroughly researching the franchisor, current franchisees, opportunity potential, and your own fit will set you up to select the right franchise brand and location to maximise your chance of success.

Writing Your Business Plan

Now that you have conducted research and selected a franchise to pursue, it’s time to write your comprehensive business plan. Securing financing for your franchise investment will require presenting a detailed, data-driven business plan to banks and investors. 

Follow this outline of key sections to include in your franchise business plan:

Executive Summary

The Executive Summary is a 1-2 page high-level overview of the key elements of your plan, covering:

  • Company description and franchise overview
  • Target market, competition, and your competitive advantage
  • Management team bios and roles
  • Required investment capital, projected revenue and profits
  • Loan or investment capital you are seeking and use of funds

Write this last after you have completed the full plan.

Company Description 

Provide background on the franchise and your specific unit:

  • Overview of the franchise history, operations, number of locations, and track record
  • Your proposed location, territory, facilities and required build-out
  • Startup timeline until opening day
  • Products/services offered 
  • Competitive differentiation factors of this franchise  

Industry Analysis

Research and analyse the industry your franchise is in:

  • Definition of this industry and primary SIC/NAICS codes
  • Size of the industry currently and projected growth 
  • Key industry trends, opportunities, and threats
  • Industry regulations, licensing requirements, and trade associations
  • External drivers and factors impacting the industry (e.g. technology, demographics)

Customer Analysis

Detail the target demographics and consumer behaviour patterns:

  • Geographic territory you will be drawing customers from
  • Primary and secondary customer demographics (age, gender, income level, education, occupation, etc.)
  • Psychographics and behaviour patterns (hobbies, desires, lifestyle, consumption habits)
  • What value will you provide to this customer segment?
  • What problem or need does your franchise solve for them?

Competitive Analysis

Analyse your local competitors:

  • Direct competitors in your territory serving the same target customers
  • Indirect competitors that customers may substitute
  • Competitor products/services, differentiators, pricing, place, promotion strategies
  • Your competitive advantages over competitor offerings
  • Barriers to entry for new competitors

Marketing Plan

Outline your integrated marketing strategy:

  • Overall branding, positioning, and messaging
  • Print, radio, TV, out-of-home, and digital advertising campaigns
  • Search engine optimization and pay-per-click plans
  • Email marketing automation, social media marketing tactics
  • Public relations campaign for grand opening and ongoing promotions
  • Partnerships, cross-promotions, referral programs, and loyalty programs
  • Sales team size, sales process, and sales collateral

Operations Plan  

Provide details on day-to-day operations:

  • Hours of operation, staffing plan, equipment and tools 
  • Inventory management systems and supply/restocking processes
  • Customer service, returns and refund policies
  • Compliance with franchisor operations manual, brand standards, policies
  • Legal permits, licences, insurance coverage
  • Bookkeeping, POS system, payroll services, billing procedures

Management Team

Outline your management hierarchy and team bios:

  • Organisation chart showing management layers (e.g. owners, managers, shift leads, frontline staff)
  • Bios for owners and key management members detailing relevant experience
  • Gaps where you will hire for specific roles
  • Board of advisors and professional services (attorney, accountant, business advisor)

Financial Projections  

Provide 5 year profit and loss projections:

  • Assumptions and formulas used for projections
  • Monthly projections for first year, annual for years 2-5
  • Forecasted startup costs and capital expenditures  
  • Projected revenue by product/service category 
  • Estimated cost of goods sold and gross margins
  • Projected operating expenses 
  • Projected net profit, EBITDA, etc. 
  • Break-even analysis
  • Balance sheet
  • Cash flow statement

Funding Requirements

Specify your funding needs and proposed sources:  

  • Total capital required for franchise fee, startup costs, working capital reserve
  • Personal equity investment you will make
  • SBA loan amounts and terms you will apply for 
  • Capital requested from private investors or crowdfunding
  • Loan security and collateral you can offer 

Appendix

Include supporting documents and visuals in the Appendix:

  • Franchise Disclosure Document (FDD)
  • Franchise agreement
  • Lease agreement or proposed site plans  
  • Owner and management team resumes 
  • Location demographics and traffic counts
  • Industry research data sources
  • Competitor menu/price comparison
  • Photographs of proposed facility
  • Quotes for equipment, buildout, etc.
  • Startup expense assumptions worksheet

Reviewing and Revising Your Plan 

You’ve put together all the pieces – now it’s time to refine and polish your plan:

  • Check Numbers: Triple check all mathematical formulas and calculations. Have a second set of eyes review.

  • Review Structure: Ensure content follows the right outline structure and flows logically.

  • Customise for Audience: Tweak details and emphasis based on each plan recipient – your version for potential franchisees may differ from the one for investors.

  • Update Assumptions: Make adjustments to projections or predictions based on the latest market conditions and information.

  • Simplify Language: Remove unnecessary jargon and explain all industry-specific terminology.

  • Design and Branding: Use an appealing, professional design template and incorporate brand colours and logo. Add charts and images where relevant.

  • Check Page Length: Shoot for 30-50 pages maximum. Remove unnecessary content and get straight to the points.

  • Proofread Meticulously: Fix any grammar, spelling, or formatting errors. Read it aloud and rewrite awkward phrasing.

With careful review and revision, you can refine your plan into a professional, compelling document ready for franchisor and investor presentation.

Next Steps After Completing Your Plan

Once your comprehensive franchise business plan is polished and complete, it’s go time! Follow these steps to put your plan into action:

  • Have your franchisor review the plan, get their input on your projections and whether additional information is needed for their approval processes.

  • Speak with an SBA loan expert at your bank to discuss the financing process and loan terms so you can factor that into your funding requests.

  • Reach out to friends, family, business associates and potential private investors, providing an executive summary to gauge their interest level.

  • Research crowdfunding platforms like Kickstarter and GoFundMe to set up a campaign marketing your franchise opportunity. 

  • Set meetings with your top investor targets, ask for feedback, and negotiate term sheets.

  • Update your plan with the latest information as you get closer to finalising your financing sources.

  • Keep driving towards your goal! With proper planning and persistence, you can achieve your dream of franchise ownership.

The hard work is done – now focus on pitching and securing the funding outlined in your plan. With dedication and drive, your franchise ownership goals are well within reach thanks to the detailed roadmap laid out in your custom business plan. Congratulations on taking this important step towards your entrepreneurial future in the exciting world of franchise ownership!