Great American Finance Company

Employees

50 +

Annual Revenue

Undisclosed

Hourly Rate

Undisclosed

Great American has been providing flexible financing solutions for retailers since 1932, and helping them grow. We deliver a professional approach that includes: competitive promotions with high approval rates; human contact; responsiveness and access to decision makers - leading to 30-40% repeat customers!

Chicago,il
Photos
Verified Reviews
2
94 Reviews
2

They over charged my credit which i paid off on the first month of financing. It has been 9 months and i still havent got my money back. What is wrong with your company??????

AS

Aim Suteelux

2

I really am shocked by all of the bad reviews on here. I purchased a bed at the roomplace and they got us set up through this company, as soon as I signed the papers I went to look up Gafco and was completely blown away by all of the negative which made me really nervous with going through them. I stuck it out to see how things would go since I really did need a new bed and honestly I'm glad I did! If you pay your bill on time and track it constantly you wont have any issues!! I made payments through their automatic phone system all of the time with no issues whatsoever and when it came down to paying my balance off I made it clear that I wanted it paid (of course not in a rude way either like a lot of people) so the lady gave me my payoff and processed it with no issues!! It took a little while to receive my documentations that I paid the account in full but I did get them! So again, amazing place and I'm glad I went through them to get my furniture!! Thank you Gafco!!!!

AS

Amanda Schleehauf

2

I will never finance anything else through this company. Reps were not helpful with my issue. They tried to charge me double the amount that was agreed on because they processed two cases without permission. Supervisor

Ac

Amber christian

2

I called when I got a letter showing the wrong balance and the wrong payment amount. When I called, I was transferred 3x, and then was told I would be called back ... that was 7 days ago and never got a call. Ive tried calling but the hold time is too long. If I had known the lack of customer service, I would have gone with a different finance company for our couch.

AS

Andrea Shofner

2

Also, they show my account as having interest charges, yet I have the 12 months same as cash.

AF

Andy Flint

2

All I had to do is set up my monthly payment. Easy to do and I have had no issues at all. Thank you.

AL

Angel Lisa

2

To all those trting to finance thru this company....PLEASE Avoid At All Cost. Wish there was a .001 star as a matter of fact....a 0 as rating. I know many of us don't have great credit but the customer service and interest rates are horrific. I had paid in full and somehow they started taking money from my fu checks... I had a huge headache trying to get to a representative. By the way, the representative was extremely rude and unprofessional. Talking to me like I'm her fu kid.... I understand you might really, really need a loan for whatever but try other agencies with at least some decency and accurate charges. The worst feeling is to be in need of money and these fu taking over 500 dollars from a check without even warning me!!!

AM

Angel M.

2

I wish zero stars was an option. Their admin had our info totally messed up. The beginning balance, social security number on the account, and name on the account was all wrong. Every phone call has been filled with confusion and frustration. We were also charged interest charges on our

AV

Anna Vaughn

2

Beware: They sent me my first statement in January and gave me till Nov of same year to payoff without interest penalty. The promotion says 12 months no interest if fully paid. Would not adjust payment schedule from 11 months to 12 months. It's the way they do business. Told agreement starts when contract is signed. Not within 30 days of goods delivered. And.... Not until they start billing you. Meanwhile, it decreases the months remaining of your promo. That's crazy! Dont Set Yourself Up For High Interest Rate. Divided payments over term stated on billing which also shows payoff date. .

aC

arvita Cleveland

2

terrible customer service with this company. I financed a couch from Value city furniture through this company. waited over 5 months for the payment booklet..... I had to call 3 times to inquire about the payment book. When it finally came, the first payment was dated for 2 months prior. I called in for them to tell me that my first payment was late and that my interest rate of 0% for the first 18 months was no longer valid and that my new interest rate was 24%. so at that time i told them i would make the payment in full minus the interest incurred. they mentinoned they would removed the interest balance and it was paid off. THen 5 months later i go to purchase a house and this is showing as a collections account on my credit because there finance manager did not remove the balance. I called back in and waited an hour to get a manager on the line only for them to tell me that the full balance had to be paid..... This company is a Loan Shark! Avoid at all cost.

AC

Austin Curran