Ace Tailors

Annual Revenue

Undisclosed

Hourly Rate

Undisclosed

Ace Custom Tailors is the only tailor and alteration shop in Austin, TX which caters to a wide range of needs. We offer first-class service from alterations for men's suits all the way down to hemming jeans. This includes your personal servants who will take care of any task you need at Express Alterations by Ace Custom Tailors at Barton Creek Mall, Downtown, or Domain Northside.

Austin,tx
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Verified Reviews
3.8
61 Reviews
3.8

Tailoring the fiancé's wedding dress so hopefully they earn this

AE

A E

3.8

Tailored my suit jacket all wrong... edit: received a call from the manager after posting this review and they asked if they could fix my suit jacket. I had already purchased a new one and thankfully the company I bought the suit from exchanged at no cost. I give kudos for the manager following up so added a star as they will try to make right what they get wrong.

BL

Bart Lavis

3.8

Affordable alterations done quickly and at a fair price

BH

Benjamin Harris

3.8

Excellent customer service, if you park in the garage you will see a door that looks like an entrance to this place but its not go around the front! :)

BB

Beyond Birthday

3.8

I can't say enough about the service here! I live in Nj and my daughter lives in Austin and is getting married in July. I thought it would be easier to have alterations done local to her, this way the dresses could be steamed and ready for the wedding rather than wrinkled and such from a suitcase. I brought in two dresses to be altered. One of the alterations was really more like a redesign, lol. I wanted to change it from a boatneck sort of neckline to a strapless. Not only did they do a fantastic job they understood my unique situation and (somehow!) were able to complete it by the end of the day Very, very friendly, as well! Thank you, again!

CJ(

C J (cj)

3.8

They do great work and are extremely friendly. I'm only giving four stars because of the price. If you're looking for somewhere affordable, I won't go here. I took my bridesmaid dress in which cost me just under 200, and they charged me 137 to get it altered — taking off about two inches from the bottom and a half an inch on the side.

CJ

Candace Jackson

3.8

Pretty good tailoring work at okay prices.

CB

Charles Boulware

3.8

I wish I liked Ace they have a great location but horrible customer service. I've given them multiple tries, and every time I am disappointed in some form or fashion. They did extra alterations to a dress and did not tell me it would be for an additional charge and a steep one at that! When I asked to speak with a manager, they said she would call me the next day since she was already gone. Never heard from the manager after attempts to call and figure out what went wrong. The employees there were of zero help and did not seem to care, saying oh yeah, he does that he will add on extra alterations without telling the customers there is an extra price. On top of that, whenever I go in to pick up my clothes, they are never ready on time. The one time they were ready, they couldn't find the dress for 15 minutes and were scrambling around trying to find my items. Will never go here again, even if there were no messups, because they are so pricey for subpar quality and customer service.

CJM

Chelsea Jenkins Myers

3.8

Friendly customer service.

CB

Corey Bounds

3.8

Both Lucy and Scott were amazing! I am a novice in all things tailored and I left feeling so impressed with both their expertise and helpfulness! Absolutely recommend!

dc

d culhane