Performing a Situation Analysis to Inform Strategy – Wimgo

Performing a Situation Analysis to Inform Strategy

Developing a winning business strategy isn’t easy. You need a crystal clear understanding of where your company stands today before you can chart a course for tomorrow. This is why a situation analysis is so critical.

A situation analysis is like getting a complete checkup before embarking on a new fitness regime. You want to thoroughly examine your current state – strengths, weaknesses and all – so you can tailor a strategic plan that capitalizes on your advantages and shores up any vulnerabilities.

In this post, we’ll explore what exactly a situation analysis entails, why it’s integral to strategic planning, how to conduct one properly, and how to apply the findings to inform your strategy and decision-making. Buckle up for a comprehensive tour through this essential business exercise.

What is a Situation Analysis and Why Do You Need One?

A situation analysis simply means assessing your company’s current state – both internally and in relation to the external environment. The goal is to paint a complete, fact-based picture of:

– How is the organization currently performing?

– What is happening in the competitive landscape and industry?  

– What does the future look like given trends?

– Where does the organization have advantages or deficiencies?

The current state assessment provided by a situation analysis includes factors such as:

– Internal performance – Sales, revenue, costs, profitability, customer metrics, operational efficiency, etc.

– Resources & capabilities – Staff, facilities, technology, capital, systems, intellectual property, etc.  

– Competitors – Offerings, strategies, strengths, weaknesses, market position, etc.

– Market conditions – Size, growth, demographics, regulations, technology changes, etc.

– Industry dynamics – Supplier power, threat of new entrants, threat of substitution, etc.

The analysis involves gathering both quantitative and qualitative information from various sources. This includes internal data, market research, industry reports, news, surveys, interviews, focus groups and more. 

The end result is a comprehensive understanding of the status quo. This serves as an objective fact base to inform discussions around vision, mission, strategy and goals.

Why Perform a Situation Analysis?

There are several key reasons why conducting a situation analysis is a best practice before strategic planning:

It provides objective insights – A situation analysis reduces assumptions and bias by leveraging concrete data. This creates an accurate picture based on facts rather than conjecture.

It highlights strengths & weaknesses – Looking inward through an internal analysis allows you to identify competitive advantages and deficiencies. This enables playing to your strengths and improving on weaknesses.

It reveals potential threats & opportunities – Analyzing the external landscape sheds light on threats to defend against and opportunities to pursue. You can be proactive based on market insights.

It familiarizes leadership with the environment – Many strategic discussions happen at the leadership level. The situation analysis ensures everyone has the same contextual understanding.

It enables data-driven decisions – With quantitative and qualitative data guiding discussions, decisions around strategy will be grounded in real customer, market and performance data.

It sets a baseline for measurement – Documentation of the current state provides a starting point to measure progress and returns on strategic initiatives.

It illuminates critical issues – Completing each analysis component can unveil issues, gaps, pressures and dynamics that need to be addressed in strategy development.

It facilitates alignment around strategy – When all stakeholders participate in the fact-based analysis, they will be aligned on conclusions drawn about the current state and direction.

In summary, a situation analysis leads to more informed strategic planning rooted in the organization’s objective current realities. It provides the research needed to make decisions with confidence.

Elements of a Situation Analysis

A comprehensive situation analysis brings together various sources of data, research and insights about the internal organization and external operating environment. There are several core components that we will cover:

External Analysis  

An external analysis studies the landscape in which the organization operates, including factors it must navigate but cannot control.

Macro Environment

A macro environmental analysis identifies broad societal factors that can influence the organization and industry. PEST or PESTEL models are commonly used frameworks. Factors assessed include:

Political – Government policies, regulations, legal issues, lobbying groups

Economic – Business cycles, credit availability, unemployment, inflation, foreign exchange

Social – Population demographics, income distribution, social mobility, lifestyle changes 

Technological – Emerging technologies, innovation, tech access and infrastructure, IP protection

Environmental – Climate change, carbon footprints, renewable energy, sustainability

Legal – Laws, regulations, antitrust, employment, consumer protection, contracts

Industry Analysis 

An industry analysis takes a close look at the specific competitive environment in which the organization operates. Tools like Porter’s Five Forces help assess factors including:

– Competitive rivalry

– Threat of new entrants

– Threat of substitution

– Supplier power

– Buyer power

The analysis also studies market size, growth trends, profitability, distribution channels, key success factors and historical shifts.

Competitor Analysis

A competitor analysis profiles the organization’s main rivals to understand their positioning, strategies, strengths and weaknesses.

Key areas assessed include:

– Products/services offered

– Pricing and promotion strategies

– Target customer segments

– Brand image and positioning  

– Performance – sales, revenue, share, growth

– Competitive advantages and weaknesses

– Strategic priorities and objectives

– Marketing and sales channels 

Internal Analysis

An internal analysis studies the organization’s inner workings, capabilities and resources. This highlights strengths and deficiencies versus competitors.

Resources

Catalog tangible and intangible resources such as:

– Staff – skills, education, training, diversity, culture

– Physical – facilities, equipment, geographic location   

– Financial – budgets, profitability, credit, reserves, funding

– Information – data, reporting, IT systems, databases 

– Intellectual property – trade secrets, patents, copyrights

– Brand equity and reputation

Assess the value, rarity, inimitability and organization (VRIO) of resources to understand competitive advantage. Benchmark to rivals.

Capabilities

Capabilities are the organization’s ability to leverage resources to perform value-creating activities. Assess capabilities around:  

– Research and development 

– Technology and engineering

– Manufacturing and operations

– Marketing and sales

– Distribution and logistics

– Service delivery

– General administration

Look at functional and cross-functional capabilities throughout the value chain. Identify strengths, weaknesses and capability gaps.

Value Chain

A value chain analysis examines internal activities that contribute value. Assess performance across primary and secondary activities:

Primary

– Inbound logistics

– Operations

– Outbound logistics

– Sales and marketing

– Service

Secondary 

– Firm infrastructure 

– HRM

– Technology  

– Procurement

Identify high-value activities and those in need of improvement. Compare to competitors.

SWOT Analysis

A SWOT analysis is a capstone situational assessment that summarizes findings into a concise framework examining:

Strengths – Internal competitive advantages

Weaknesses – Internal deficiencies 

Opportunities – Favorable external factors to leverage

Threats – Unfavorable external factors to mitigate

This highlights the most critical insights from across analyses to inform strategy formulation.

How to Conduct a Situation Analysis

Follow this step-by-step process to perform an effective situation analysis:

Gather Information

– Define scope – What factors will be assessed? What’s in/out of scope?

– Determine information needs – What data and insights are needed? 

– Leverage existing data – Internal performance data, studies, prior research

– Conduct new research – Interviews, surveys, focus groups, benchmarking

– Consult outside reports – Industry research, analyst reports, news

Cast a wide net to capture quantitative and qualitative insights.

Assess the External Environment  

– Profile the macro environment using a framework like PESTEL

– Map the industry landscape with Porter’s Five Forces

– Research competitors and create profiles

– Identify key market segments and customers 

– Assess technological and regulatory impacts

– Summarize opportunities and threats

Assess the Internal Environment

– Catalog organizational resources and capabilities 

– Map core processes through the value chain

– Identify strengths and weaknesses

– Assess resource VRIO factors

– Compare capabilities to competitors

– Highlight strengths and capability gaps          

Perform SWOT Analysis

– Compile key strengths, weaknesses, opportunities and threats

– Examine interactions and interdependencies 

– Prioritize factors by potential impact

– Assess alignment between internal and external factors

Draw Key Conclusions 

– Summarize key takeaways and insights 

– Identify critical issues or problems revealed

– Assess degree of alignment between current state and desired state

– Highlight needs, challenges, and priorities to address in strategy

– Create presentation to share findings and recommendations 

Involve key internal stakeholders throughout the process to gain buy-in.

Using the Results for Strategic Planning

The findings and conclusions from the situation analysis serve as critical inputs to shape strategy. Ways to apply the insights include:

Inform Vision and Mission Statements

The current state assessment can identify gaps between today’s reality and the desired future vision. This helps craft an inspiring vision and aligned mission statement.

Set Objectives and Goals

Performance shortfalls, capability gaps, opportunities and threats highlighted in the analysis help set meaningful objectives and goals for strategy to achieve.

Develop Strategies and Tactics

Every key insight should inform elements of the overall strategic plan. Opportunities and strengths suggest where to play to advantages. Weaknesses and threats indicate areas needing change or mitigation.

Benchmark Progress

Documentation of the starting point provided by the analysis gives a baseline to track progress as strategic initiatives unfold.

Facilitate Strategic Alignment

The shared view of the current state created by the analysis provides alignment for executives and stakeholders involved in shaping strategy.

The situation analysis gives the fact-based foundation needed to craft strategies, make decisions and allocate resources. It enables strategic planning grounded in real data.

Benefits of a Strong Situation Analysis

Conducting a robust situation analysis provides many benefits:

– Enables objectives grounded in reality – With an accurate starting point, objectives can be grounded in real capabilities and challenges.

– Provides an objective fact base for decisions – Unbiased, fact-based insights allow decisions free of assumptions or agendas.

– Identifies needs and issues to address – Deep analysis highlights problems, gaps, risks and vulnerabilities requiring action.

– Frames opportunities to leverage – External analysis reveals openings to exploit through strategy.

– Highlights areas for capability building – Internal weaknesses point to skills, resources and processes needing development.

– Allows planning reflective of the competitive climate – Insights into competitors and the industry environment factor into strategy. 

– Supports measurement – Current state documentation allows tracking change over time as strategy is implemented.

– Promotes buy-in – Stakeholder participation in analysis brings alignment around conclusions.

– Reduces surprises – Methodical assessment of the environment surfaces factors that could derail strategy if not addressed proactively.

In summary, a situation analysis provides the insights required for the strategic planning process to be robust, thorough and effective.

Common Mistakes to Avoid

While situation analyses provide many benefits, there are some potential pitfalls:  

– Narrow scope – Focusing just on certain areas misses important factors. Assess the full internal and external state.

– Limited research – Relying solely on internal data misses outside perspective. Conduct thorough primary and secondary research. 

– Basing conclusions on opinion, not fact – Let data and factual research drive conclusions instead of conjecture or assumptions.

– Failing to prioritize – Not all findings will be equally important. Prioritize insights to focus strategy.

– Not engaging key stakeholders – Leaving out internal stakeholders can limit perspectives, data sources and buy-in.

– Outsourcing completely – Third parties can conduct research but internal involvement ensures relevance.

– Not documenting – Formal analysis documentation creates an objective reference to inform strategy and track change.

– Underestimating time required – Proper analysis takes considerable time. Rushing leads to missed insights.

By avoiding these common mistakes, you can gain the full strategic value of a situation analysis.

Conclusion & Next Steps

A situation analysis is a vital precursor to strategic planning. It provides a detailed understanding of the current state as the jumping off point to shape strategy moving forward. By leveraging an array of research on competitive, industry, customer and internal factors – and involving key stakeholders – the analysis yields insights to drive meaningful strategic goals, decisions and initiatives.

While conducting a situation analysis takes considerable time and effort, it is an investment that yields significant dividends in the form of effective, grounded strategy. The research completed forms an objective fact base for productive dialogue, decision making and resource allocation. It also allows tracking progress against a baseline as strategy is executed.

If undertaking a situation analysis, follow the steps outlined here to ensure a comprehensive, unbiased assessment. Make the findings actionable by directly tying conclusions to vision, mission, objectives, strategy formation and benchmarking. Completing this vital upfront research will pay off in strategic planning that is highly informed, focused and aligned.