Picking the perfect ad agency to partner with can feel totally overwhelming. But finding the right match that gets you and your goals? It can be a total game-changer for your marketing.
The wrong agency match though? That can spell wasted time and money with zilch to show for it. Not exactly a recipe for success.
So how do you find that agency that just clicks and can really move the needle on your business goals? I’ll walk you through the full process in this post – from getting crystal clear on what you want to accomplish, all the way to testing out partnerships before going all in. Let’s dig in!
Before even beginning your agency search, be very clear on your specific business goals and what you want advertising and marketing to accomplish. Common goals might include:
– Increasing sales or conversions by a specific percentage or dollar amount. E.g. boost ecommerce sales by 30% over the next 12 months.
– Growing brand awareness, recognition, and reach among target demographics. E.g. increase key brand metrics by 50% among 18-35 year olds.
– Generating and nurturing leads to build a strong sales pipeline. E.g. acquire 1,000 highly qualified leads in the next 6 months.
– Expanding into new markets and geographic regions. E.g. extend market presence across Europe.
Really dig into the details of what success looks like and how it will be measured. Having this clarity will allow you to search for agencies with proven success driving results aligned to your specific goals.
Before you start courting potential new agency partners, take a hard look at what’s currently working – and not – with your marketing.
Double click on tactics and channels that are crushing it. Note areas that need a major refresh. Being brutally honest will help you zero in on the gaps where agency help is most needed.
This audit will point you to the key strengths you want an agency to build on, and the weak spots they need to shore up.
No skipping this step! Agency fees vary a ton based on the scope of work, level of talent, and services you need.
Be realistic about what you can spend, and define budget guardrails upfront. That way you only talk to agencies with fees aligned to what you can afford. No awkward convos trying to make a square budget peg fit into a round agency hole!
Now conduct targeted research to find ad agencies that specialize in the specific goals you want to accomplish. Look for case studies and client examples similar to what you want to achieve.
For example, if one of your goals is lead generation through content marketing, review agencies with proven success driving leads and pipeline growth through content for clients in your industry.
Take into account the marketing channels important to your overall strategy, and look for agencies with deep expertise in areas like search (SEM), social media advertising, TV/video, programmatic, etc.
Once you’ve narrowed down a shortlist of potential agency partners, vet each one thoroughly before making a decision. Here are key things to look for:
– Interview reps from each agency to gauge their strategic understanding of your business, customers, and goals based on initial briefings. Look for thoughtful insights beyond surface-level observations.
– Ask for details about the proposed strategies, tactical plans, and budgets they would put together if selected. Look for innovation tailored to your brand and objectives.
– Request 2-3 client references to speak with directly about their experience working with the agency, especially in achieving goals similar to yours.
– Inquire about their typical processes, account management structure, level of communication, and how they prefer to collaborate. Make sure it aligns with how you work.
Cultural fit and working dynamics also matter when choosing an agency. Look for good chemistry between your team and the agency team. Similar energy levels, work styles, and values make for smoother partnerships.
– Make sure you’ll have access to senior strategists and planners, not just junior account managers.
– Ask about their bandwidth and capacity to dedicate focused attention to your business if you become a client. Understaffed agencies can spread teams too thin.
Look for agencies fluent in leveraging data and analytics to inform optimization.
– They should regularly report on performance trends and key metrics mapped to your goals.
– Expect transparency into budgets, costs, mid-campaign adjustments etc. The data tells the story!
Before signing any contract, negotiate terms that protect your business and set clear expectations.
– Make sure the agreement contains specific deliverables, costs, payment terms, and results to be achieved based on your goals. Get guarantees in writing.
– You should own all creative assets and campaign data generated. Make sure you can take these with you if you switch agencies.
– Build in appropriate exit clauses, clauses to cancel for underperformance, and early termination fees.
Avoid overcommitting to any agency before testing out the relationship.
– Start with a small 3-6 month pilot campaign, with clear metrics and targets, before renewing for a longer term.
– If the collaboration goes well, gradually ramp up the level of investment and expand the relationship over time.
– But don’t rush into a long-term contract until the agency has proven they can move the needle on your goals.
Selecting the right ad agency is more than just delegating tasks. Your agency should feel like an integrated extension of your marketing team. They need to have a deep understanding of your business strategy to make an impact.
With the right agency partner that aligns with your goals and culture, your marketing efforts will become much more effective and your business objectives more achievable.
Follow the steps in this guide, take your time evaluating options, and you’ll be in a great position to choose the best advertising agency to drive results and return on your marketing investment..
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