In today’s business world, it’s all too common for companies to frequently switch service providers in search of the lowest bidder. However, constantly changing vendors can cost you in the long run. Developing long-term partnerships with the right service providers allows you to build trust, receive better pricing, and gain a partner invested in your […]
How to Reward Excellent Performance by a Service Provider
I still vividly remember the time I walked into my favorite neighborhood bakery one morning and ordered my usual coffee and banana muffin. When I went to pay, the cashier smiled and told me my order had already been taken care of. One of the bakery’s regular customers had paid for my items because she […]
Ways to Provide Constructive Feedback to Your Service Provider
Providing regular, constructive feedback to the service providers you work with is a vital part of maintaining positive, productive relationships. Whether it’s your accountant, lawyer, freelance designer, or landscaping crew, critiquing their work in a clear, specific, and solution-focused way allows them to understand where their performance meets or falls short of your expectations. It […]
Methods for Measuring a Service Provider’s Performance
In today’s business environment, companies are relying more and more on third party service providers to handle specialized tasks and functions. From IT and software development to customer service and marketing, outsourcing key services can provide access to expertise and efficiencies. However, to realize the full benefits, you need to closely monitor and measure your […]
How to Transition Between Service Providers Smoothly
Switching service providers can be a real headache if you don’t have a solid transition plan in place. Cutting ties with a company you’ve relied on for months or even years isn’t always straightforward. But it doesn’t have to be a frustrating experience if you know what steps to take to ensure a smooth transition […]
Mistakes to Avoid When Ending a Service Agreement
A service agreement, also known as a service contract, is a legally binding agreement between a service provider and a customer to establish the terms and conditions of a service arrangement. Service agreements are commonly used for things like IT services, landscaping, maintenance, etc. As a business owner, you may find yourself needing to end […]
When to Consider Terminating a Contract with a Service Provider
Service contracts can provide stability and continuity for businesses. Entering agreements with vendors, partners, and suppliers under defined terms brings structure and predictability. Yet, there are times when terminating a service contract is the right move. Getting trapped in an underperforming, overpriced, or mismatched service agreement can hurt your business. The goal is to avoid […]
Red Flags to Watch Out For When Evaluating Service Providers
You need some work done around your home or business, so you begin the process of researching potential service providers to hire. There are always lots of options to consider – from freelancers and individual contractors to large established companies. While the majority are likely perfectly legitimate, there are unfortunately some bad apples out there […]
Tips for Resolving Disputes with Your Service Provider
We’ve all been there before – you hire a contractor to renovate your kitchen, a mechanic to fix your car, or a landscaper to get your yard summer-ready. You’re filled with optimism about how great it’s going to turn out. But then problems start popping up. Delays. Shoddy workmanship. Excuses. Unexpected costs. Stress levels rising. […]
How to Monitor and Provide Feedback on the Service Provider’s Work
When your business utilizes outside service providers, whether for IT support, marketing, web development, or any other operational functions, it’s absolutely critical that you actively monitor their work and provide timely, constructive feedback. Far too often, businesses take a hands-off approach once they’ve contracted a vendor, merely assuming that everything will be handled appropriately without […]