Bookkeeping During Growth Phases – Planning for Scaling – Wimgo

Bookkeeping During Growth Phases – Planning for Scaling

If you’re an entrepreneur or small business owner, you may currently handle all the company’s finances yourself. In the early days, bookkeeping often feels manageable. You track some income and expenses in a spreadsheet, pay a few bills, and invoice customers. No problem, right? 

But as your business grows, that ad hoc approach quickly falls apart. The number of transactions explodes. You start missing invoices or making late payments. At tax time, you scramble to piece together deduction records. Before you know it, bookkeeping has become a chaotic mess.

Most founders don’t realize just how intensive the accounting workload gets in later stages. They neglect to implement solid systems from the outset that can scale up smoothly as revenue grows. But it’s much easier and cheaper to modify bookkeeping processes during natural transitions than after backlogs and errors pile up. 

This guide examines how bookkeeping needs evolve through each phase of the business lifecycle. I’ll provide tips to plan ahead and expand your accounting capacity in lockstep with company growth. With the proper foundations in place, you can transform bookkeeping from a headache into an invaluable source of financial insights. Let’s get started!

The Exciting Startup Phase

The startup phase is an exhilarating time. You’re turning your big idea into reality, acquiring those first customers, proving out the business model. Bookkeeping needs are fairly simple initially. 

In the beginning, diligently tracking all cash inflows and outflows provides essential visibility. Use a spreadsheet or basic accounting software to log each transaction. Categorize them as they occur – invoice payments, vendor bills, payroll, rent, supplies, etc. 

Break income into specific revenue streams if you offer multiple products or services. Having this baseline financial data helps analyze where the business is earning and spending the most. Look for early trends to inform priorities.

During the startup stage, strive to:

– Separate business and personal finances – Open dedicated business banking and credit card accounts. Never comingle company transactions with personal activity. This keeps things clean for bookkeeping and protects your assets.

– Build financial tracking habits – Discipline yourself to enter transactions consistently. Set up systems to capture expenses, billing info, and cash receipts in an organized fashion. 

– Understand cash flow patterns – Track both income and outflows over time. Look at monthly and yearly cycles. Determine peak cash requirements.

– Manage billing and vendor payments – Issue client invoices promptly. Pay suppliers consistently on time. Don’t allow backlogs in receivables or payables.

– Choose scalable accounting software – Ensure your technology can support future growth. Avoid solutions that only handle limited transaction volumes.

With achievable startup bookkeeping habits, you gain essential visibility into the company’s financial health while laying the groundwork for growth.

Rapid Changes in the Growth Phase

As your customer base expands rapidly, bookkeeping needs grow exponentially more complex. Instead of a few dozen monthly transactions, you’re now recording hundreds or thousands.

The volume of customer invoices, vendor bills, payroll runs, tax filings, and expenses to track skyrockets. Sales and income become more intricate with multiple products, locations, and revenue streams in the mix.

Just keeping up with data entry and payments can quickly overwhelm startup systems. But ignoring the bookkeeping transformation required at this stage leads to lost profits, financial blindspots, and IRS penalties.

Here are proactive steps to ensure your accounting keeps pace with rapid growth:

– Standardize processes – Document procedures for expenditure approvals, bank reconciliations, customer billing terms, collections follow-up, and month-end close.

– Implement internal controls – Require secondary review of expenditures over certain limits. Enforce user permissions. Build in transaction oversight to prevent errors and fraud.

– Upgrade accounting software – Move to a high-end cloud platform like NetSuite, Sage Intacct or Microsoft Dynamics 365. These support automated workflows, multiple entities, and custom reports to manage growth.

– Hire qualified staff – Bring on a full-time bookkeeper, controller, staff accountant, or outsource to an experienced finance firm. Don’t go it alone.

– Expand financial reporting – Track metrics beyond basic income and expenses, like profitability by product line, customer lifetime value, churn, etc. Add visualizations and dashboards.

With the right people, processes and technology in place, your bookkeeping transforms from a bottleneck into a strategic asset. The incremental investments pay off tenfold down the road.

Continued Expansion Brings New Complexity

In the expansion phase, you push into new markets and offerings. While extremely exciting, this growth compounds bookkeeping complexity.

As larger loans or equity investments come aboard, you must track new capitalization tables, shareholder returns, and financing entities. Inventory needs expand as your warehouses and fulfillment scales up. New business locations and international expansion introduce multiple currencies, tax regimes, consolidation challenges, and more.

Explosive transaction volumes require moving from basic small business software to enterprise-level systems. Reporting must also provide visibility across business units and measures for ROI on growth initiatives.

Some key ways to adapt bookkeeping for the expansion phase include:

– Implement multi-entity accounting software like NetSuite, SAP, or Dynamics 365 to manage bookkeeping across various companies, business units, and locations.

– Standardize globally to the extent possible – apply consistent accounting approaches, reporting structures, and system workflows worldwide.

– Build an expert accounting team or engage a finance partner experienced with complex consolidations, international operations, and public company reporting.

– Consolidate reports to show the big picture financials across all entities. Identify how business units are performing individually and impact each other. 

– Analyze profitability, investments and risks taking a segmented view by product line, region, and expansion initiative. Verify where you are getting the most bang for the buck.

With expansion, ensure your bookkeeping can deliver transparency, compliance and strategic insights across the now vastly larger organization.

Mature Phase Bookkeeping

In the maturity phase, growth flattens out and the focus shifts to optimizing operations, reducing risks, and maximizing profitability. Companies enhance bookkeeping efficiency and leverage extensive financial data to drive strategic decisions.

Now stable at an enterprise level, transaction volumes remain high. But opportunities abound to streamline and automate repetitive activities. Approval workflows, document processing, regulatory filings, and reporting can utilize artificial intelligence and robotic automation.

Other priorities include tightening internal controls, enhancing analytics, and monitoring performance versus plans: 

– Automate everything possible – Digitize workflows from procurement to payment, integrate systems, leverage AI for transactions and monitoring. Go paperless.

– Maintain rigid controls and oversight – Segregate duties, mandate continuous cross-checks, and implement internal audits to satisfy regulations for public companies.

– Support advanced analytics – Provide self-service reporting, visualizations and models of profit drivers, customer segments, predictive scenarios. 

– Track KPIs – Monitor financial metrics versus annual budgets and strategic plans. Refine bookkeeping to deliver decision-ready management intelligence.

While bookkeeping tasks remain ongoing, the focus turns to efficiency, risk management and mining company data for hidden opportunities.

Plan Ahead for Smooth Scaling

Ideally you should know upfront how your bookkeeping needs will evolve over time. Unfortunately most founders only realize when it’s too late. They end up stuck with outdated tools and processes that can’t handle their new reality. It leads to putting out bookkeeping fires versus focusing on business growth.

Avoid this common scaling pitfall by planning ahead:

– Research future requirements – Talk to advisors on typical bookkeeping needs in your industry for each growth stage. Identify must-haves before they become pain points.

– Implement scalable software – Even if more limited features seem sufficient now, opt for high-end accounting platforms that can handle 10X your expected transaction volumes and reporting complexity.  

– Build growth milestones into budgets – Allocate resources upfront for adding accounting staff, controls, and improved reporting at key growth stages.  

– Formalize processes early – Document critical procedures and ensure sufficient oversight when small. It’s much harder to implement controls later.

– Consult experts as you scale – Engage financial partners experienced with startups transitioning to rapid growth. Learn best practices.

With some forethought and expert guidance, you can progress smoothly through each phase of accounting needs as your company grows. It will save substantial headaches and costs down the road.

Comparing Bookkeeping at Each Growth Stage

To visualize how your accounting needs morph over time, here is a comparison across major growth phases:

| Category | Startup Stage | Growth Stage | Expansion Stage | Mature Stage |

|-|-|-|-|-|

| Transaction volume | Low | Moderate | High | Very high |

| Invoicing/billing | Manual | Moderate automation | Highly automated | Fully automated |  

| Payroll | Part-time contractor | Full-time bookkeeper | Outsourced provider | In-house department |

| Financial reporting | Income/expense summary | P&L, balance sheet, cash flow | Consolidated multi-entity | Public company GAAP |

| Accounting software | Spreadsheets or basic apps | Cloud platform | Sophisticated ERP | Enterprise-grade ERP |  

| Analytics | Minimal | Departmental KPIs | Company-wide modeling | Strategic insights for executive decisions |

| Compliance needs | Business formation, basic taxes | Quarterly/annual filings | Audits, GAAP standards | Public regulatory filings |

| Accounting staff | Founder or part-time help | In-house bookkeeping team | Controller/CFO | Large in-house or outsourced department |

As the table illustrates, successfully scaling bookkeeping requires significant transformations as the business matures. But what specifically should you do at each stage? Let’s explore best practices.

Startup Bookkeeping 101

In the beginning, diligently tracking transactions lays the groundwork for more advanced accounting later. Here are startup bookkeeping essentials:

Separate Business Finances

A common mistake is mingling business and personal finances. From day one, establish dedicated business banking and credit card accounts. Insist all company transactions flow through these accounts, both expenses and income. Avoid taking on business liabilities personally or paying vendors directly from personal funds.

Clean separation makes bookkeeping much simpler. It also protects your personal credit and assets from company liabilities. Don’t cut corners here.

Track Diligently in Spreadsheets 

In the startup stage, simply recording all cash inflows and outflows in detail provides tremendous visibility. Use spreadsheets or apps like Quickbooks Online to capture every expense, supplier payment, and customer invoice.

Categorize diligently – e.g. customer payments, payroll, utilities, loan payments, rent, etc. Assign income to specific products, services or deals. Establishing these habits early creates order during growth.

Understand Cash Flow Cycles

While tracking income and expenses, monitor your cash flow patterns closely. Look at monthly and yearly cycles. When do revenue and expenses actually hit your bank account? 

Calculate monthly net income minus expenses to anticipate cash surpluses or shortfalls. Know your minimum cash buffer to cover overhead. Watch for mismatches between revenue and vendor payment cycles.

Managing cash flow will make or break your startup. Keep a close eye on accounting inflows and outflows to avoid crunches.

Get Receivables and Payables in Order

Typically the chaos starts when receivables and payables get out of control. Avoid common mistakes like:

– Not invoicing clients promptly after delivery

– Providing excessively long payment terms

– Letting clients exceed terms without consequences

– Paying vendors before receiving invoices  

– Making late or partial vendor payments 

Implementing strong billing, collections and payables processes early on maintains positive cash flow. Prioritize this often neglected area.

Choose Scalable Software

Many founders initially use basic accounting tools like Wave, Quickbooks Online, or spreadsheets to save money. But beware solutions that only support a limited number of transactions, users, or reporting needs. They will severely constrain growth.

Instead, consider investing upfront in a high-end platform like NetSuite or Sage Intacct. Even if more than you need now, it ensures easy scaling later. The incremental cost is pennies compared to the headache of switching systems down the road.

Growth Stage Bookkeeping Transformation

The growth stage brings an explosion in transaction volume and accounting needs. Here are key steps for transforming startup bookkeeping into a scalable function:

Implement Controls

Rapid growth easily overwhelms ad hoc accounting processes. Implement standardized procedures and controls to ensure accuracy, prevent fraud, and support audits:

– Document critical processes for reviews and approvals, bank reconciliations, burndown checklists, and month-end close.

– Build secondary approval and review requirements into accounting software workflows. 

– Maintain robust user permissions and change logs within systems.

– Enforce strict segregation of duties across receipting, approvals, recording, reporting, and auditing.

Formal controls apply for both in-house teams and outsourced partners. They become essential as activity scales up.

Upgrade to Robust Accounting Software

If starting to outgrow entry-level systems, research more powerful platforms designed for growth:

– NetSuite – the cloud ERP leader, especially popular for inventory and omnichannel management

– Sage Intacct – sophisticated multi-entity reporting and consolidations

– Microsoft Dynamics 365 – excellent integration with CRM and other Microsoft infrastructure 

– SAP Business One – mid-market solution with extensive customization

– Acumatica – specialized for government, construction and distribution 

These systems support high transaction volumes, multiple locations/business units, global operations, and complex reporting. Moving to enterprise-grade software now saves pain down the road.

Staff Accounting Functions

Initially founders and bookkeepers handle all the accounting work. But as headcount and transactions multiply, consider hiring:

– Controller – Oversees all things accounting. Great for mid-sized firms.

– CFO – Strategic financial leadership. Essential for raising capital and growth planning.

– Full-time bookkeeper – Manages daily transactions and month-end close process.

– Staff accountants – Handle specialized accounting like fixed assets, consolidations, and reporting.

Work with qualified finance staff experienced supporting rapid growth scenarios like yours.

Build Reporting Maturity 

Management and investors need far greater visibility into performance, trends and risks during growth phases. Expand reporting beyond basic statements to include:

– Cash flow statements

– Revenue and profitability analysis by key segment – product, region, channel, customer cohort

– Gross vs net margin trends

– Forecasting and budgets vs actuals

– Work in progress tracking

– CRM and fulfillment metrics 

Present insights through automated dashboards, self-service analytics, and graphical visualizations. Ensure reporting can scale across units.

Consider Outsourcing Bookkeeping

Growth strains bookkeeping bandwidth. Many leaders successfully outsource core accounting functions to enable focusing resources on expansion.

– Online bookkeeping services like Pilot handle daily activities cost-effectively.  

– Larger CPA firms provide controllers, CFO strategists, and auditors as needed.

– Industry focused firms offer specialized expertise.

Evaluate the tradeoffs between developing in-house teams versus outsourced support. Often a hybrid approach makes sense long term.

Expansion Bookkeeping Considerations

Entering new domestic and international markets brings added complexity. Ensure your finance processes and reporting provide global transparency and compliance.

Implement Multi-Entity Accounting Software

At the expansion stage, small business accounting systems constrain visibility, reporting and controls. Now is the ideal time to evaluate enterprise-class ERP technology designed specifically for decentralization.

– Microsoft Dynamics 365

– Acumatica  

– SAP Business One

– Oracle NetSuite

– Sage Intacct

These systems help manage bookkeeping across various companies, business units, currencies, tax regimes, and locations under one environment. They provide the foundation for virtualizing global finance capabilities.

Standardize Globally

International expansion introduces inconsistencies across regions. Seek to standardize global processes wherever possible:

– Adopt unified charts of accounts and reporting templates across entities

– Set standard policies for expenditures, asset management, and procurement

– Share vendors to gain economies of scale

– Conform invoice and billing formats across regions

– Enforce consistent month-end closing procedures  

Standardization improves financial integration, aids consolidation, and enables global analytics. Phase in gently with change management support.

Hire Specialized Accounting Experts

Rapid expansion requires expertise managing bookkeeping complexity. Recruit or engage specialized talent, like:

– Corporate controller to oversee all accounting functions across the enterprise

– International tax experts to ensure compliance across jurisdictions  

– SOX and compliance advisors to guide internal controls and public readiness 

– Technical accounting wizards to handle currency conversions, consolidations, and reporting

Don’t leave complex accounting activities to generalists – seek proven specialists in expansion scenarios.

Consolidate Enterprise Reporting 

With multiple entities and global activities spinning up, generate consolidated financial statements to see the big picture.

– Consolidate income, expenses, assets and liabilities across business units. 

– Identify how different companies are contributing and whether money is leaking across entities. 

– Assess true enterprise profitability and return on investment in expansions.

Make sure to first align accounting approaches across regions. Then consolidation provides tremendous enterprise-level insights.

Mature Company Accounting Priorities

In the maturity phase, bookkeeping focuses on efficiency, risk reduction, and turning data into business insights.

Automate Everything Possible

With transaction volumes stabilizing, invest heavily in automation and process integration for maximum efficiency.

– Digitize approval workflows and reporting

– Leverage AI for transaction classification and routing 

– Implement optical character recognition for document processing

– Integrate procurement with inventory, fulfillment and billing systems

– Evaluate offshore outsourcing for repetitive tasks

The goal is to handle immense transaction flows smoothly at the lowest cost. Keep optimizing activities.

Maintain Tight Controls

Public companies face immense scrutiny through regulations like Sarbanes-Oxley. Establish rigorous controls and segregation of duties.

Mandate cross checks, monitoring, and testing to prevent errors or fraud. Institute internal audits to regularly verify compliance.

Automate controls within the financial system. Artificial intelligence adds a high level of oversight beyond what humans can provide.

Support Strategic Analysis

Leverage extensive data collected over the years to uncover optimization opportunities. Provide executives with reports and visualizations to support strategic decisions.

FP&A teams build insightful models of business drivers. For example, analyze customer profitability, product lead sources, manufacturing costs, or predictive cash flow.

Hire financial analysts experienced with identifying business insights within data. Implement self-service analytics for management.

Monitor KPIs

At the corporate level, focus bookkeeping on monitoring business performance versus strategic plans. Establish key performance indicators that track towards financial targets and projections.