Blog

When your business utilizes outside service providers, whether for IT support, marketing, web development, or any other operational functions, it’s absolutely critical that you actively monitor their work and provide timely, constructive feedback. Far too often, businesses take a hands-off approach once they’ve contracted a vendor, merely assuming that everything...

Effective communication is essential to the success of any project involving a service provider. Whether you've hired a web development agency to build your company website, a marketing firm to manage your next campaign, or a freelance designer to create branding assets, how you communicate with your chosen service provider...

Launching a new project can seem daunting, especially when trying to manage multiple stakeholders, complex requirements, tight budgets and aggressive timelines. Unfortunately, many projects end up failing because of unclear objectives, mismatched expectations, lack of documentation, poor planning and a lack of alignment between project team members and key stakeholders....

Bringing on a new service provider can be an exciting yet challenging process. You're eager to start fresh and benefit from their expertise and capabilities. However, lack of proper onboarding can lead to misaligned expectations, knowledge gaps, missed deadlines, and interruptions in quality of service.  That's why investing time upfront...