Blog

I still vividly remember the time I walked into my favorite neighborhood bakery one morning and ordered my usual coffee and banana muffin. When I went to pay, the cashier smiled and told me my order had already been taken care of. One of the bakery's regular customers had paid...

Providing regular, constructive feedback to the service providers you work with is a vital part of maintaining positive, productive relationships. Whether it's your accountant, lawyer, freelance designer, or landscaping crew, critiquing their work in a clear, specific, and solution-focused way allows them to understand where their performance meets or falls...

In today's business environment, companies are relying more and more on third party service providers to handle specialized tasks and functions. From IT and software development to customer service and marketing, outsourcing key services can provide access to expertise and efficiencies.  However, to realize the full benefits, you need to...

Switching service providers can be a real headache if you don't have a solid transition plan in place. Cutting ties with a company you've relied on for months or even years isn't always straightforward. But it doesn't have to be a frustrating experience if you know what steps to take...