Blog

Let's face it - keeping tabs on how your providers are performing over the long-term is tricky but super important. As a healthcare organization, you want to deliver the best possible care and experience for your patients. But how do you really know if your providers are improving, getting worse,...

Switching service providers can be a major headache if not handled carefully. I learned this lesson the hard way when my small business changed web hosting companies last year. In an effort to save money, we cancelled our existing web host before fully migrating to the new provider. For nearly...

Providing clear, constructive feedback to your team is one of the most important responsibilities you have as a manager. Performance reviews give you a formal opportunity to provide feedback that will help your employees continuously improve and develop their skills. However, giving feedback that is both constructive and inspiring is...

The relationship between a client and service provider is super important for success in a lot of industries. Whether it's a patient and doctor, customer and vendor, or student and tutor, this partnership can majorly impact how happy both people are with the outcome. When clients and providers keep an...