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AI is transforming the world in astounding ways. But with great power comes great responsibility. As AI developers, we need to build ethical AI systems that help humanity, not harm it. Doing this right matters. In this post, I'll share guidelines on how to build trustworthy AI that aligns with...

Artificial intelligence (AI) assistants, including chatbots and virtual agents, are becoming ubiquitous in our everyday lives. We use them for customer service, to get information, make purchases, and more. However, even as the technology improves, these assistants still make mistakes. When an AI assistant fails to understand a request or...

Conversational artificial intelligence (AI) is transforming how humans interact with technology. Chatbots and virtual assistants like Siri, Alexa, and Google Assistant have become a part of everyday life for millions of people. But creating truly intelligent conversational AI that can have natural discussions on a wide range of topics remains...

Let's face it - AI chatbots and virtual assistants are taking over our digital lives. From Alexa playfully badgering us at home to that sassy support chatbot saving us time online, artificial intelligence is transforming how we interact with technology in our everyday lives. But what powers these conversational AI...