Background checks. As an HR manager or hiring leader, those two words probably make you think of both invaluable insights and potential legal quagmires. Conducting employment background screens can unquestionably provide useful information to help assess candidate qualifications and avoid negligent hiring risks. But doing so also opens up your organization to discrimination claims, FCRA violations, and a maze of compliance considerations if you don’t cross every T and dot every I just right.
It’s a lot to wrap your head around, right? As background checks have become standard across more and more industries, the rules and procedures surrounding them have grown increasingly complex. Staying on the right side of that convoluted web of federal, state, and local laws can feel downright impossible at times.
But bear with me, because in this post, I’ll break down the background check landscape in depth to arm you with the knowledge you need. My aim is to provide a practical compliance guide so you can implement or refine your background screening program with confidence.
We’ll cover the full gamut – from types of checks to guideline development, implementing your program, industry specifics, and maintaining ongoing legal compliance. My goal is for you to walk away with clarity on topics like:
– Key federal laws governing background check use
– Steps to build a compliant, consistent process
– Procedures for smooth implementation
– Special considerations for your industry
– Maintaining compliance through training and reviews
So buckle up and get ready to become a background check compliance pro!
Before we dive into the compliance nitty gritty, let’s quickly run through the background check menu to get on the same page about what’s out there. The most common options include:
Criminal history – This checks county and state records for any past criminal convictions the candidate has received. It’s one of the most frequently used screens.
Sex offender registry – Cross-checks the candidate’s name against national and state sex offender registry databases. Definitely important for positions working with minors!
Credit history – Provides the candidate’s credit scores, payment history, bankruptcies, collections, and overall financial picture. Useful for some financial roles.
Employment verification – Confirms the prior positions and companies listed on the candidate’s resume and application. Helps identify resume embellishments.
Education verification – Checks academic credentials like degrees, certificates, and transcripts that the candidate has claimed. Flags bogus diplomas.
License/credential verification – Reviews status of any professional licenses or skills certifications listed by the candidate.
Motor vehicle records – Obtains driving history and license validity for roles involving operation of company vehicles.
Drug testing – Screens for use of illegal substances via urine, hair, or blood testing.
Some other less common options to consider are civil litigation background, social media screening, skills testing, reference interviews, and medical or psychological evaluation.
Of course, all those options raise potential legal tripwires we need to careully navigate…
Using background checks in hiring means complying with a complex web of federal regulations. Some key laws to keep top of mind:
– FCRA – The Fair Credit Reporting Act governs any background check performed by an outside screening company, which covers most criminal history checks. FCRA requires you to provide the candidate with consent forms and adverse action notices if you deny employment based on the findings.
– Title VII – This federal anti-discrimination law restricts using background checks that disproportionately exclude minorities, women, or other protected groups. Be ready to prove the business necessity if challenged.
– ADA & GINA – It’s illegal to request medical exams or genetic information prior to an offer under ADA and GINA. Watch out for improper health-related inquiries during background checks.
– Ban the Box – Over 35 states and 150 localities ban asking about criminal history early in the process. No federal law yet, but the trend is growing.
Of course, every state adds its own twists with laws regulating how criminal records, arrest records, credit reports, and drug test results can be used in hiring. We’ll get into managing that patchwork next.
Between the federal standards and varying state laws, developing solid background check policies can feel like wading through quicksand. Follow these steps to build a process that will hold up:
Analyze for disparate impact – Review your checks for potential disproportionate exclusion of minorities or other protected groups. Modify any that do (narrower conviction lookback periods, for example).
Ensure uniform handling – Document which positions require which checks and conduct them consistently across candidates to avoid discrimination claims.
Stress candidate privacy – Get consent before running checks and only conduct those truly needed for the role or required by law. Take care to securely store any confidential information obtained.
Emphasize transparency – Disclose your background check process upfront in postings, at interviews, and during onboarding. Also explain adverse action procedures.
Tailor to the job – Make sure checks align with genuine job needs rather than just running every option possible out of excessive caution. Require justification.
Review for updates – Monitor federal, state, and local laws to keep practices current. Review checks against job relevance and adverse impact annually.
Besides having strong guidelines, meticulous execution is also key for compliance. Follow these tips when implementing your program:
Vet your screening partner – Confirm your background check provider has rigorous protocols for accuracy, security, legal compliance, and consistent applicant handling. Request affirmations.
Obtain proper consent – Use clear consent forms detailing every check performed and providing legally required federal notices of rights. Allow time for applicant review before signature.
Follow adverse action protocol – Send required pre- and post-adverse action letters for FCRA and provide time for the candidate to dispute findings before any final employment decision.
Secure authorization – Any separate authorization forms from your company should not be presented to the applicant in conjunction with required FCRA forms. Keep them separate to avoid confusion.
Document everything – Retain signed consent forms as well as records related to any adverse action process for every applicant subjected to background checks.CYA.
On top of the general laws, some industries face additional background check regulations and compliance risks:
Financial Services – Must adhere to FCRA requirements as credit check users. Also subject to mandatory FINRA fingerprinting. Disparate impact vulnerability around credit screens.
Healthcare – Tighter restrictions on health inquiries and drug tests. Required abuse registry checks and healthcare license verifications governed by specific laws.
Education – State laws mandate extensive educator credential and background checks. Interstate background check clearinghouses used in some states.
Transportation – DOT tightly regulates background checks for drivers. TSA security threat assessments required in aviation. Specific drug testing rules.
Tech – Consider risks around unstructured social media checks. AI background screening has transparency and fairness concerns needing attention.
In these sectors especially, involve your legal department in developing sector-specific procedures.
Even with the best policies and initial practices in place, don’t get complacent. Continually refine through:
Mandatory training – Train recruiting staff, hiring managers, and your background check provider regularly on changes to procedures. Stress proper handling of applicant information.
Regular auditing – Analyze background check practices annually for adverse impact and job relevance. Review legal developments that may necessitate updates.
Internal assessment – Periodically audit internally how managers are using background check results in decisions. Check for inconsistencies across groups.
Up-to-date forms – Review and refresh consent forms, disclosures, and adverse action notices regularly to incorporate legal and process changes.
Timely destruction – Destroy background check records and related applicant data after mandated retention period expires to mitigate security risks.
There you have it – a comprehensive walk-through of the nuances surrounding pre-employment background checks! With the complex web of varying laws and risks, I know it can feel daunting to chart a course that allows you to obtain valuable candidate insights crucial for hiring while also avoiding legal pitfalls.
My hope is this guide provided a structured way to think through key considerations like:
– The range of screening options at your disposal
– Navigating relevant federal, state, and local laws
– Building compliant, job-related policies unique to your needs
– Careful implementation procedures that can make or break compliance
– Ongoing training, auditing, and adaptation to maintain legal fitness
While complex, with diligent attention to the areas covered here, you can implement an effective, compliant background check program that meets your hiring goals while minimizing risks. Feel free to bookmark this page and use it as an ongoing reference as you review your existing policies and practices or build out new ones.
Now don’t be afraid to conduct those employment screens with confidence knowing you’ve got a handle on the intricate legal balancing act required! Just remember the wise words of Ben Parker – with great background check power comes great responsibility. Good luck!
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