Bookkeeping. For many business owners and managers, just hearing that word is enough to trigger a yawn or an eye roll. Keeping the books has never been anyone’s idea of a good time. All those tedious hours spent hunched over spreadsheets or manually entering data are enough to suck the life out of the most caffeinated accountant.
But as much as we may dislike slogging through the quagmire of receipts, invoices, payroll, and bank statements, solid bookkeeping is crucial to any company’s success. Sloppy records lead to missed tax deductions, delayed payments, unnecessary fines, and poor decision making.
Fortunately, artificial intelligence and automation are about to spare us from bookkeeping drudgery. New technologies like machine learning, natural language processing, and robotic process automation can handle many of the routine accounting tasks that humans despise. Instead of grinding through mountains of data entry and reconciliations, we’ll be free to focus on higher-value analysis and optimization.
Now I know some of you may be skeptical that machines could ever match humans at the nuanced judgment required in accounting. But you might be surprised at how skilled AI already is at crunching numbers, deciphering paperwork, catching errors, and even learning from experience. While there are still challenges ahead, automated bookkeeping is fast becoming a reality.
In this post, we’ll explore how businesses are turning to AI to automate common bookkeeping workflows, reduce costs, improve accuracy, and gain deeper insights from financial data. I’ll share real-world examples of AI in accounting, tips for successful implementation, and what the future might hold for this emerging technology. Even if you’re not an accountant, you stand to benefit from understanding how artificial intelligence can take the hassle out of bookkeeping.
Before diving into specific use cases, let’s look at some of the overall perks of using AI to streamline accounting operations:
Free Up Human Brainpower
Right now much of bookkeepers’ time is eaten up with manual data entry, double-checking totals, reconciling statements, filling out reports, and other repetitive tasks. But AI thrives at high-volume structured work without getting bored or tired. By automatically handling these monotonous chores, AI systems enable human accountants to focus their skills and creativity on more challenging exceptions, analytics, optimization, and strategic planning.
Speed Up Processes
Even the fastest human accounting whiz can’t compete with AI when it comes to quickly crunching numbers and completing rote tasks. Software robots can zip through data entry, calculations, matching, and categorization far faster than people, boosting productivity. For instance, invoice processing time can be cut by over 80% using AI tools versus manual methods.
Lower Costs
AI automation reduces the need for labor-intensive manual processes, which slashes bookkeeping expenses. One study found that partially automating finance processes saved companies 45% over fully manual work. The upfront investment in AI is recouped through long-term productivity gains and lower headcount costs.
Improve Accuracy
Humans make mistakes – it’s inevitable. But machine learning algorithms become progressively more precise as they ingest more training data. Automated bookkeeping with AI minimizes human error, ensuring entries are classified correctly, totals add up, and records are complete. This mitigates potentially massive costs from undetected mistakes.
Uncover Insights
By quickly processing volumes of financial transactions that no human could handle, AI enables intelligent analytics and forecasting. Bookkeepers go from compiling history to guiding future strategy based on predictive models and data visualization. The insights unlocked by AI are key to minimizing risk and seizing growth opportunities.
Many bookkeeping responsibilities are prime candidates for automation with existing AI capabilities:
Data Entry
Manually entering printed or handwritten invoices, receipts, bills, and other documents into a system is hugely time consuming and error-prone. AI data extraction tools can automatically identify and capture information from documents and forms for direct import into financial systems. This eliminates the need for data rekeying.
Reconciliation
Reconciling entries in bank and credit card statements against actual expenses is a tedious but critical bookkeeping task. AI can match transactions and automatically reconcile accounts in a fraction of the usual time. Discrepancies and exceptions are flagged for easier human review.
Invoice Processing
Processing supplier invoices involves many manual steps like sorting, indexing, data entry, and routing for approval. AI systems can extract key details from invoices and match to purchase orders for automatic approval and posting. Exceptions only require human oversight.
Expense Tracking
Tracking employee expense reports and receipts is traditionally a manual, multi-step workflow. AI-powered tools can extract expenses from receipts, match to credit card imports, validate against policy, and create expense reports. This saves employees and approval teams significant time.
Payroll
Payroll requires meticulously calculating taxes, deductions, benefits, and net pay for all employees every pay period. AI payroll solutions use employee and policy data to automatically generate accurate payroll details and minimize costly errors.
Account Reconciliations
Reconciling accounts like AR and AP at end of periods traditionally requires manually matching hundreds of entries. AI automation tools can reconcile accounts in a fraction of the time with far fewer errors. Humans only need to verify and post reconciliations.
Automating bookkeeping leverages various artificial intelligence and machine learning capabilities:
Optical Character Recognition (OCR)
OCR extracts text details like amounts, dates, and descriptions from scanned or photographed documents. This eliminates data re-entry from paper invoices and receipts. OCR is critical for automating data capture in bookkeeping.
Natural Language Processing (NLP)
NLP algorithms analyze natural language text and extract relevant details. This enables understanding context from documents like invoices to properly categorize expenses, vendors, etc.
Robotic Process Automation (RPA)
RPA tools automate repetitive digital processes by mimicking human actions. They can log into systems, move files, copy data, fill forms, and complete workflows automatically. RPA bots excel at structured digital tasks.
Machine Learning
Advanced machine learning models like deep neural networks can infer complex patterns from large volumes of data. This enables tasks like accurately predicting late payments, forecasting cash flow, and detecting fraud.
Here are some real-world examples of how AI capabilities are transforming bookkeeping processes:
Invoice Processing
AI invoice processing tools completely automate the capture and posting of supplier invoices. Key details like amount due, due date, purchase order number, vendor name, etc. are automatically extracted without human data entry. Invoices are routed for digital approval based on policy and posted to ledgers. Humans only need to manage exceptions.
Receipt Capture
Apps on mobile devices make it easy to photograph receipts. AI receipt capture tools like Expensify then use OCR and NLP to identify the vendor, amount, date, category, payment method, and other key details from the receipt image. The structured data is exported for accounting, eliminating manual data entry.
Anomaly Detection
Analyzing transactions for errors and fraud is nearly impossible with manual methods when handling large volumes. Machine learning algorithms can be trained to predict normal transaction patterns, automatically detect outliers, and flag unusual activity for human review. This prevents costly fraud and losses.
Predictive Analytics
Sophisticated machine learning analyze trends in historical transactions and events to make predictions. This enables accurate forecasts for future cash flow, predicting late or missed payments, anticipating peak periods, and optimizing spending. Such AI insights support better financial decisions.
The benefits of AI bookkeeping automation don’t come for free. Here are best practices for successfully implementing AI:
Assessing Current Processes
First, conduct an objective assessment of all existing bookkeeping processes. Identify bottlenecks, repetitive tasks, data quality issues, and pain points. This establishes the priorities and budget for automation based on potential efficiency gains and cost savings.
Identifying Automation Opportunities
Next, determine which bookkeeping tasks are the best candidates for automation based on time spent, errors generated, and value added. Prioritize automating high-volume repetitive tasks over complex exceptions and subjective decisions. Target self-contained workflow steps versus end-to-end processes initially.
Selecting the Right Technology
Evaluate different AI automation tools for your needs. Key selection criteria include data formats supported, integration capabilities, ease of training, scalability, and total cost of ownership. The technology must fit seamlessly into existing accounting systems and workflows.
Integrating With Existing Systems
Smooth integration with current bookkeeping systems like QuickBooks is crucial for user adoption. Make sure the AI solution can automatically move and sync data to avoid double data entry and duplication of effort. APIs and pre-built connectors streamline integration.
Training the AI System
Plan for upfront effort to prepare datasets and train machine learning algorithms. Training may require cleaning historical data, labeling examples, and iterative rounds of testing and tuning models. Invest in training to maximize accuracy and reduce ongoing exceptions requiring human review.
Monitoring and Iterating
Activate real-time monitoring, alerts for review, and continuous feedback loops. Bookkeepers should still verify system outputs and feed corrections back to the AI to incrementally improve accuracy over time. Expect to fine-tune integration and training as processes evolve.
While the benefits clearly outweigh the drawbacks for most organizations, adopting AI-powered bookkeeping does present some challenges:
Upfront Costs
Implementing automation requires upfront software investment, plus expenses for process analysis, system integration, and training. However, calculated based on return on investment, automation pays for itself in productivity gains and cost savings.
Integration Difficulties
Integrating AI tools with rigid legacy accounting systems can take considerable technical effort. Conflicting protocols, data formats, and lack of APIs for automation all present integration hurdles that must be overcome.
Potential Job Losses
Where automation eliminates repetitive manual roles, some disruption of bookkeeping staff is likely. Organizations need to provide guidance and training to help affected workers transition into more high-value roles centred on optimization, exception handling, and human relationships.
Ongoing Maintenance
While automated systems require less day-to-day effort, they do need ongoing governance, troubleshooting, upgrades, and model refinement. To maximize returns on automation investments, bookkeepers must budget time for continuous improvement.
Looking ahead, AI will become integral to virtually every aspect of automated accounting and bookkeeping. Here are some likely developments:
– End-to-End Workflow Automation – AI will progress from automating individual tasks to entire workflows and processes with little human intervention needed.
– Rise of Digital Assistants – Bookkeepers will increasingly be aided by AI-powered assistants that suggest actions, answer questions, find relevant information, and collaborate in real time.
– Embedded AI and Machine Learning – AI and ML will be pervasive across accounting systems, intelligently automating most routine processes and providing smart analytical capabilities.
– Natural Language Interfaces – Bookkeepers will be able to query financial data, ask questions, and give instructions to accounting systems conversationally using natural speech and text.
– Hyper-Personalization – AI will help provide bookkeeping insights and services tailored to the specific context and needs of each organization based on their unique financial data and behaviors.
Automating bookkeeping with artificial intelligence and machine learning technologies is poised to transform accounting. Leading organizations are already achieving major benefits from AI in the form of reduced costs, improved efficiency, greater accuracy, and more impactful analytics.
However, thoughtfully assessing processes, selecting the right technologies, integrating systems, training models, and handling change management is critical for successfully implementing intelligent automation in bookkeeping. The future points towards AI advancing from automating individual tasks to entire automated bookkeeping workflows integrated into daily operations.
While AI can automate the routine and repetitive elements of bookkeeping, it cannot completely replace human skills and judgement. Professionals will need to shift their focus higher up the value chain to more strategic analysis, optimization, relationship building, and advising based on AI-powered insights. Adopting artificial intelligence will enable bookkeepers and accountants to reinvent their roles and achieve more value and impact than ever.
© 2022 Wimgo, Inc. | All rights reserved.