2022 Reviews

Top BPO Company in Detroit - 2022

LAST UPDATED 25 May, 2022
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List of the Top BPO Company in Detroit

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Citadel Systems

Service Focus
74% Customer Service
4% Business Marketing
20% Seo Management
1% Software Development
Service Focus
74% Customer Service
4% Business Marketing
20% Seo Management
1% Software Development
The idea of Citadel Systems is to provide high-quality cybersecurity and compliance expertise without breaking the bank or disrupting operations. This goal has lead them down a path where they are able make sure small businesses can afford professional service, while also maintaining their own sanity as an entrepreneur in this competitive field

pOrbis 3p Services Llc

Service Focus
31% Customer Service
27% Business Marketing
18% Seo Management
23% Software Development
Service Focus
31% Customer Service
27% Business Marketing
18% Seo Management
23% Software Development
pOrbis 3P Services provide a business intelligence consultancy that will help you turn your product or service into a global brand name. We use innovation and technology to create a one-stop-shop business intelligence, analytics, and technology solution that will fully integrate with our customers' existing performance improvement services.

Ocubed Outsourcing Services

Service Focus
46% Customer Service
22% Business Marketing
22% Seo Management
10% Software Development
Service Focus
46% Customer Service
22% Business Marketing
22% Seo Management
10% Software Development
Ocubed Outsourcing Services is a company that offers BPO and international trade management services to small/medium businesses. We connect you with staff locally or remotely, wherever they may be located in the world at any given time--effectively taking on some of your most urgent needs while leaving room for other activities outside this field so as not distract from what really matters most: running an excellent business!

Frequently Asked Questions About BPO Company

BPO companies come with a couple of advantages that should convince you whether it is something that will work for your business or if it will be worth it. One of which is cost. Some services you’ll have to do in your company will cost more unlike when you’ll be hiring a BPO company. Take, for example, an outsourced IT support position, one way you’ll surely get reduced costs is that you don’t have to start spending money on getting a laptop or computer system rather the outsourcing company uses theirs, saving you some money. Also, you can be able to focus on more important work while outsourcing company deals with the non-primary ones. Working with a BPO company also means you’re contracting out your work to professionals who will make use of technology and best practices to get you results.
There can also be issues from hiring BPO companies and they include possible security issues because you’re given out some of your information to the outsourcing company. Also, you can get to pay some extra hidden costs.

The cost of hiring a BPO company to do some of your company work typically varies from company to company. Other kinds of factors like the kind of service to be undertaken, their price structure, and also the location of the BPO company will play a part in determining the cost or what to pay when working with an outsourcing company. For example, you can expect to pay between $20 to $30 for an outsourcing call center position while for payroll, you can get to pay between $150 to $220 per employee every year depending on what the outsourcing company offers. Generally, you can expect to pay lesser to BPO companies than you would normally spend if the operation was to be carried out in your company.

BPO companies simply help with outsourced business processes. Organizations or Companies need BPO companies to help with non-primary activities that could use some help. Take for example, instead of hiring staff or taking time away from core business processes to handle some non-primary activities, you can simply hire a BPO company that is qualified in that field to help you with it. Such practice allows you to focus more on more important things while also leaving those aspects that you’re contracting out to professionals who will do a good job.

There are different types of services offered by BPO companies and they include Information Technology Enabled Services, which involves IT solutions like Tech Support and Service Desk Analyst; and Knowledge Process Outsourcing, which involves things like content creation, accounting services, legal services, and web design. Knowledge Process Outsourcing is however divided into two which are Legal Process Outsourcing (involving legal processes like creating legal agreements) and Research Process Outsourcing (involving research-related processes like investment and market research).

A BPO company is a Business Process Outsourcing company that takes up various business operations in companies. Some companies usually contract part of their business operations to third-party vendors who are known as the BPO Company. Companies hire BPO companies in two areas called the back office and the front office. The back office involved taking up operations related to IT services, Accounting, Payment Processing, and Human Resources while the front office involves customer-related services like support, sales, and marketing.

North Oak Standings Llc

Service Focus
19% Customer Service
28% Sales
39% Technical Support
14% Lead Generation
Service Focus
19% Customer Service
28% Sales
39% Technical Support
14% Lead Generation
North Oak Standings LLC is a company that was founded in Detroit by experienced entrepreneurs with decades of combined knowledge and experience. The North oak standings team has worked together on projects for companies both big ( Fortune 500) as well small businesses, helping them be more successful than ever before!

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Detroit Regional Chamber

Service Focus
35% Audit
23% Tax
9% Bookkeeping
33% Advisory
Service Focus
35% Audit
23% Tax
9% Bookkeeping
33% Advisory
The Detroit Regional Chamber is one of the region's oldest and most respected chambers. It has served businesses for over 100 years with expertise in helping you grow your company successfully, through economic development programs that empower entrepreneurs as well as education reform efforts focused on making quality schools available throughout Southeast Michigan.

W & F Professional Customer Support L.l.c.

Service Focus
37% Customer Service
15% Business Marketing
17% Seo Management
31% Software Development
Service Focus
37% Customer Service
15% Business Marketing
17% Seo Management
31% Software Development
W & F Professional Customer Support L.L.C connects businesses with customers around the world, so you can work when it's most convenient for your client! You get to choose what company/organization* labors on their behalf--no more than 15 hours per week and 90 days at one time or another required (although some require weekend service).

Sattrix Usa Llc

Service Focus
25% Customer Service
26% Business Marketing
7% Seo Management
42% Software Development
Service Focus
25% Customer Service
26% Business Marketing
7% Seo Management
42% Software Development
Sattax USA is a security company that provides innovative security solutions. We provide CCTV to use in order to monitor our customers. However, our solution is not just that- we also provide a way for alerteer to break through traditional CCTV and create a smart surveillance system with real time alert notification.

Nax Virtual Business Solutions

Service Focus
21% Customer Service
16% Business Marketing
20% Seo Management
43% Software Development
Service Focus
21% Customer Service
16% Business Marketing
20% Seo Management
43% Software Development
The NAX VIRTUAL BUSINESS SOLUTIONS Detroit agency is a full-service group that offers virtual business solutions to their clients. Virtual offices, online meetings & webcasting services are just some of the many benefits this company has available. Our team has decades worth experience, and we're proud to provide services tailored specifically for this industry's unique needs!

What Works for You, Llc

Service Focus
21% Customer Service
1% Business Marketing
5% Seo Management
74% Software Development
Service Focus
21% Customer Service
1% Business Marketing
5% Seo Management
74% Software Development
What Works For You, LLC is a virtual contact solutions center that specializes in customer support and staffing services. With over 10 years of experience working with small businesses across America we have been able to improve our client's business relationships as well increase revenue by helping them sell more products or service!
Stericycle Communication Solutions is one of North America

TorqueWorx

Service Focus
4% Customer Service
71% Business Marketing
21% Seo Management
3% Software Development
Service Focus
4% Customer Service
71% Business Marketing
21% Seo Management
3% Software Development
TorqueWorx Detroit is the go-to for anything in between. This Michigan based company has been around since 2012, specializing exclusively on providing high quality car and truck repair services with competitive rates that you can trust! They carry everything from oil changes all way up to major engine overhauls so don't hesitate get your business here today before they run out of stock again!!

Worldwide Systems Llc

Service Focus
32% Customer Service
46% Business Marketing
2% Seo Management
20% Software Development
Service Focus
32% Customer Service
46% Business Marketing
2% Seo Management
20% Software Development
Worldwide Systems virtual call center company, Worldwide Systems LLC is partnered with Arise.com to train new agents through client certification courses. Each course has a class fee which can range from $10-$75 and provide details on the system you will be servicing for clients as well as requirements necessary to complete each task successfully.