Carpet Exchange

Employees

11 - 50

Annual Revenue

Undisclosed

Hourly Rate

Undisclosed

Carpet Exchange's founder, JB Sappenfield is a flooring aficionado who went on to found CarpetExchange.com after realizing that there was no centralized website for people like him - those interested in all things related to carpets and rugs; from finding new places to shop or trying out something different at home (like installing an area rug!).

Denver,colorado
Verified Reviews
4.1
91 Reviews
4.1

Thank you everyone involved.

av

allen vasquez

4.1

Exceptional is all I can say about Shaun Kandalec, the manager at Carpet Exchange (Platte River Dr)!!!!! My initial experience with the store (a salesperson) fell a bit short from stellar, but once I was in touch with Shaun, I could not have been more pleased. His knowledge of the products, his honestly, his followthru, his attention to detail, and his personality made it such a pleasant and comforting experience. The home renovating process is overwhelming and he truly put us at ease and ensured we had as little worry as possible. When I was anxious about anything, I felt more than comfortable to be in touch with Shaun regarding my thoughts. He was always patient and reassuring, and he delivered on what he said he would. Shaun kept me posted on all updates and time lines no kidding he called me!!! You know when working with Shaun that your satisfaction is his top priority, no matter the size of your project We choose engineered hard wood floors and I Love Them!!! Muhammad and his team completed our floors in the time frame that was set and did an amazing job! I was concerned about a few boards and he came by on a Friday evening to do the work that was needed!! We also ordered quartz counter tops and from Ben who completed the template to Ray and his install teamevery last one of them was kind, respectful, and did their job perfectly! In a climate like Denver's housing market, it is priceless to find someone you can trust and I trust Shaun. We will definitely return for future projects. Please do not hesitate to go to Carpet Exchange for all your remodeling needs and please, please, if your experience is less than stellar, Call Shaun!!! I Promise you he will want to know and he will ensure your experience be stress free and wonderful!!!!!

AB

Andrea B

4.1

Awesome customer service thank you Gillette for taking care of my family and home !

AW

Andrea Waterhouse

4.1

I didn't hear after a week had gone by, so third I called the manager, who informed me that it would be another two weeks as the new color had to be 'backordered'. Sooo, after waiting a couple more weeks the carpet arrived and was installed. Realizing that all or this wasn't very satisfactory; the manager offered to have the installer move the furniture back into the room for me and also to adjust the remaining amount on my bill to my satisfaction. This was done and I feel better about the whole project. That's why there are only four stars instead of five.

AB

Ann Bermant

4.1

Very impressed with all aspects of the process at Carpet Exchange Denver. Staff was friendly and helpful in choosing the right style and color of COREtec Luxury Vinyl for our finished basement. They were also very helpful in designing our shower with tile style, colors and deco strip. Installers were Rock Stars, friendly, professional, quick and flawless installation. We'll be back to have the rest of our floors done. Thank you!

BS

Ben Shadow

4.1

Called to check material in stock, drove down there to pick up, right color wrong thickness. Disappointed

BW

Bob Wilson

4.1

I had an outstanding experience at Carpet Exchange with both the selection and installation of new hardwood flooring for my kitchen and hallways. Shaun guided me toward a Coretec product that perfectly matched what I was looking for. It turned out to be quite challenging to remove the old (water damaged) floor, but the installation team handled this difficult task with great skill. The installers also did an excellent job, not only in the actual installation, but in cleanup at the end of the week. The professionalism shown by both Sawn and the installers was very impressive and for this reason I have already recommended Carpet Exchange to several neighbors in my condo building. I will use them for my future flooring projects.

BW

Bob Wyatt

4.1

All the staff is very friendly and helpful

BP

Brandon Pelletier

4.1

Salesman bonnie and the manager worst customer service and to top it off made me lose an important installed and they had no graduated to apologize but to lie in my face even when I have the text otherwise . Worst experience and make sure u check ur materials it come damaged all the time.

BC

Brenda Cortez

4.1

Chuck Sari is the man! If you need someone who is responsive and gets things done, get your flooring from Carpet Exchange and Chuck as your sales person.

BF

Bret Fuqua