Atlas Chimney,

Employees

50 +

Annual Revenue

Undisclosed

Hourly Rate

Undisclosed

For over 25 years, owner Chris Hess and the CSIA-certified team at Atlas Chimney have traveled all across Texas Hill Country. They provide quality chimney services to central Texans with their skilled work in cleaning, inspection and repair of fireplaces or furnaces.

Austin,tx
Service Focus
Service Lines
36%
29%
35%
Installation
Masonry Restoration
Repairing
Industry Focus
23%
69%
8%
Consumer Services
Chimney Services
Other
Verified Reviews
4.3
49 Reviews
4.3

Professional,quality service and fair prices.

AL

Andy Lovell

4.3

I couldn't help but think, if that is the way they do business, what kind of shoddy job would they do?

BS

Brenda Shortnacy

4.3

They were great and took the time to do the job right

BS

Brent Smith

4.3

Chris was available on short notice, and quick in diagnosing the issue. I felt the price was fair and believe the quality of work was good. I would recommend him to a friend.

BJ

Brian Janssen

4.3

I was very happy that Atlas Chimney provides service in Wimberley Texas. Chris Hess inspected the chimney and structure of the fireplace was able to identify the cause of smoke filling the room. I would definitely recommend Atlas Chimney to anyone needing quality service and expertise.

CD

Carla Dorris

4.3

I almost never post a review (good or bad), but my experience with Chris and Atlas Chimney was so disappointing and frustrating that I feel I must. On January 2 Chris returned my call, and we scheduled a repair for January 10 at 9:00am (his first available day). I texted him a photo of the problem, and he texted back that they could fix it during the appointmentno problem. On January 9 I called Chris to confirm the appointment; he assured me it was on their schedule. My husband and I drove 1.5 hours to arrive at the house at 8:30am to be ready for Chris's arrival. By 10:30 no Chris & no contact. Between 10:30 and 12:00noon I tried to reach Chris multiple times by phone and textno answer, no reply. At 12:00noon I left a message that we could only wait there until 1:00pm, and we would have to leave if no one showed by thenwhich we ended up doing. A totally wasted morning and part of the afternoon; 3 hours' of driving; and we still had the problem. I never heard from Chris at all that whole day or evening. This morning (January 11) I received a call from Chris...but he didn't realize it was me who he was calling; he thought he was returning someone else's call. He listened to my frustration; he apologized by saying they had equipment problems yesterday; and he offered to try to make things right. But I told him that the lack of response all day yesterday was inexplicable & inexcusable, and that I had no confidence that the same thing wouldn't happen again, and thus I was going to try to find someone else to do the needed repair. I have no idea about the quality of work he might do, but this awful experience with him and his company was my first, and will be my last.

CB

Charlsa Bentley

4.3

Quick, friendly service and reasonable pricing. Recommend.

CM

Chris McCandless

4.3

Tried to call and set up an appointment and spoke with Chris. All I said was give me a time to be home so that I can work my schedule around it. After a lot of back and forth and him telling me how bad traffic is in Austin and that he could be here at 3pm but it could be as late as 5pm I told him so I will plan on being home at 3pm on Monday he tells me your not listening, are you. I'm a Little confused as to what I wasn't listing to? Either way I'm going with someone else due to a very bad first impression with this company.

CW

Christopher Wikstrom

4.3

Very quick, good work, and extreamly knowledgable!

CB

Cody Bird

4.3

I had crumbling mortar on the cap of my chimney and hand Chris and assistant install a metal cap on chimney. Excellent work! Everything looks very good!

EM

Elguapo Mando